.cr-attachment-preview{display:flex;gap:6px;flex-wrap:wrap;padding:7px 10px;border-top:1px solid rgba(0,0,0,.06)}
.cr-attachment-chip{display:flex;align-items:center;gap:7px;max-width:220px;padding:5px 8px;border-radius:9px;background:rgba(0,0,0,.045);font-size:12px}.cr-attachment-chip span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cr-attachment-chip button{border:0;background:none;cursor:pointer;font-size:16px}.cr-attach-btn{width:38px;height:38px;display:grid;place-items:center;border-radius:12px;cursor:pointer;background:rgba(0,0,0,.045);font-size:18px;flex:none}.cr-chat-attachments{display:flex;gap:8px;flex-wrap:wrap;margin-top:7px}.cr-chat-attachments img,.cr-chat-attachments video{width:150px;max-width:100%;max-height:190px;object-fit:cover;border-radius:12px;border:1px solid rgba(0,0,0,.08)}.cr-chat-actions{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:6px 10px;font-size:10px;opacity:.75}.cr-chat-actions button{border:0;background:none;text-decoration:underline;cursor:pointer}.cr-chat-feedback-panel{margin:8px 10px;padding:12px;border-radius:14px;background:rgba(0,0,0,.035);display:grid;gap:8px;font-size:12px}.cr-stars{display:flex;gap:3px}.cr-stars button{border:0;background:none;font-size:24px;cursor:pointer;opacity:.35}.cr-stars button.selected{opacity:1}.cr-chat-feedback-panel textarea{width:100%;min-height:55px;resize:vertical;border:1px solid rgba(0,0,0,.12);border-radius:9px;padding:8px}.cr-chat-feedback-panel>button{justify-self:end;border:0;border-radius:9px;padding:7px 12px;cursor:pointer}.cr-chat-ending{font-size:12px}.cr-support-widget .cr-chat-window{overflow:hidden}.cr-chat-compose{display:flex;align-items:center;gap:6px}.cr-chat-compose #chat-input{min-width:0;flex:1}.cr-chat-window .cr-chat-messages{overflow-y:auto;overscroll-behavior:contain}.cr-chat-window{isolation:isolate}
@media(max-width:600px){.cr-attach-btn{width:36px;height:36px}.cr-chat-attachments img,.cr-chat-attachments video{width:125px;max-height:160px}.cr-chat-actions{font-size:9px}}
.cr-previous-history{margin:8px 10px;padding:9px;border:1px solid rgba(0,0,0,.08);border-radius:12px;background:rgba(0,0,0,.025);font-size:11px}.cr-previous-title{font-weight:700;margin-bottom:6px}.cr-previous-card{display:grid;gap:4px;line-height:1.35}.cr-previous-card>span{font-size:9px;text-transform:uppercase;letter-spacing:.06em;opacity:.65}.cr-language-select{margin-top:4px;border:1px solid rgba(0,0,0,.12);border-radius:8px;background:transparent;padding:3px 6px;font-size:10px;max-width:130px}.cr-new-chat{border:0;border-radius:9px;padding:7px 10px;cursor:pointer}.cr-support-widget.is-open .cr-support-greeting{display:none}
/* v142: feedback appears only after chat closes, inside the conversation area */
.cr-chat-feedback-panel{margin:12px 2px 4px;padding:14px;border:1px solid rgba(158,92,56,.16);border-radius:18px;background:linear-gradient(180deg,rgba(158,92,56,.055),rgba(0,0,0,.025));box-shadow:0 8px 22px rgba(0,0,0,.06);display:grid;gap:11px;font-size:12px;position:relative}
.cr-feedback-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}
.cr-feedback-head>div{display:grid;gap:3px}.cr-feedback-head strong{font-size:14px}.cr-feedback-head span{font-size:11px;opacity:.68}
.cr-feedback-close{width:28px;height:28px;border:0;border-radius:50%;background:rgba(0,0,0,.06);color:inherit;font-size:20px;line-height:1;cursor:pointer;display:grid;place-items:center;flex:none}.cr-feedback-close:hover{background:rgba(0,0,0,.1)}
.cr-feedback-emojis{display:grid;grid-template-columns:repeat(5,1fr);gap:6px}
.cr-feedback-emojis button{border:1px solid rgba(0,0,0,.08);background:rgba(255,255,255,.65);border-radius:13px;padding:7px 3px 6px;cursor:pointer;display:grid;place-items:center;gap:3px;font-size:23px;transition:transform .16s ease,border-color .16s ease,background .16s ease;min-width:0}
.cr-feedback-emojis button span{font-size:8px;line-height:1;opacity:.58}.cr-feedback-emojis button:hover{transform:translateY(-1px)}.cr-feedback-emojis button.selected{border-color:#9e5c38;background:rgba(158,92,56,.11);box-shadow:0 0 0 2px rgba(158,92,56,.08)}
.cr-chat-feedback-panel textarea{width:100%;box-sizing:border-box;min-height:58px;resize:vertical;border:1px solid rgba(0,0,0,.11);border-radius:12px;padding:9px 10px;background:rgba(255,255,255,.7);color:inherit;font:inherit;font-size:12px;outline:none}.cr-chat-feedback-panel textarea:focus{border-color:#9e5c38;box-shadow:0 0 0 3px rgba(158,92,56,.09)}
.cr-feedback-footer{display:flex;align-items:center;justify-content:flex-end;gap:7px}.cr-feedback-footer button{border:0;border-radius:11px;padding:8px 11px;cursor:pointer;font:inherit;font-size:11px}.cr-feedback-footer #cr-submit-feedback{background:#9e5c38;color:#fff;font-weight:750}.cr-feedback-footer #cr-submit-feedback:disabled{opacity:.45;cursor:not-allowed}.cr-feedback-footer .cr-new-chat{background:rgba(0,0,0,.06)}
.cr-feedback-thanks{display:grid;place-items:center;text-align:center;gap:5px;padding:8px}.cr-feedback-thanks-emoji{font-size:27px}.cr-feedback-thanks strong{font-size:14px}.cr-feedback-thanks>span:not(.cr-feedback-thanks-emoji){font-size:11px;opacity:.68}.cr-feedback-done{margin-top:3px;border:0;border-radius:10px;background:rgba(0,0,0,.07);padding:7px 12px;cursor:pointer}
@media(max-width:600px){.cr-chat-feedback-panel{margin:10px 0 3px;padding:12px}.cr-feedback-emojis{gap:4px}.cr-feedback-emojis button{font-size:21px;padding:6px 2px}.cr-feedback-emojis button span{font-size:7px}.cr-feedback-footer{flex-wrap:wrap}.cr-feedback-footer button{flex:1}}
/* v143 multimedia + AI/human handoff polish */
.cr-chat-attachments{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:8px;max-width:340px}
.cr-chat-media-card{overflow:hidden;border:1px solid rgba(0,0,0,.09);border-radius:14px;background:rgba(0,0,0,.025);box-shadow:0 5px 18px rgba(0,0,0,.06)}
.cr-chat-media-card img,.cr-chat-media-card video{display:block;width:100%;height:180px;object-fit:cover;background:#111}
.cr-chat-media-meta{padding:6px 8px;font-size:10px;opacity:.68}
.cr-attachment-preview{align-items:center;background:rgba(0,0,0,.025);border-radius:14px;margin:5px 8px 0;padding:7px;gap:7px}
.cr-attachment-chip{max-width:250px;display:flex;align-items:center;gap:7px}
.cr-attachment-thumb{width:48px;height:42px;border-radius:9px;object-fit:cover;background:#111;flex:none}
.cr-attachment-chip span{min-width:0;max-width:145px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cr-handoff{display:none;margin:8px 10px;padding:10px 12px;border-radius:13px;background:rgba(181,113,66,.09);border:1px solid rgba(181,113,66,.18);font-size:11px;line-height:1.45}
.cr-handoff.active{display:block}
@media(max-width:600px){.cr-chat-attachments{max-width:100%}.cr-chat-media-card img,.cr-chat-media-card video{height:150px}.cr-chat-media-meta{font-size:9px}}